Are you interested in a dynamic working environment where you are constantly presented with new challenges?
Do you believe in 99.95 Service availability and relish challenges to deliver on this goal?
Are you a natural leader who can inspire a team to continuously push its limits ?
ESSENTIAL QUALIFICATIONS
- 10 to 15 years of overall experience with 6 to 8 years as Software Developer / Support Engineer and 3 to 5 years of
experience in leading a Reliability Engineering team / support / development team.
- Experience and expertise in Database and Engineered Systems Cloud Platform Services [PaaS, SaaS, & Exadata as a
Service].
- Hands-on Experience with Databases including Database Administration, DB internals, testing critical Security and
Database fixes. Could have worked as DBA or Cloud DevOps.
- Demonstrated ability to Manage Customer Escalations and driving issues to closure in collaboration with multiple / cross
functional teams as necessary
- Excellent verbal and written communication skills with a proven ability to communicate effectively across all levels of the
organization internally and with customer executives.
- Good knowledge of one or more programming languages such as Java, Perl or Python and Scripting such as Shell or
Bash.
- Experience with Virtualization, Networking, and Platform Storage Architecture is highly desirable
- Bachelor’s degree in Computer Science, Engineering, or Related Field.
Career Level - IC5
- Leading and driving NOC / War Room calls.
- Writing RCA and SOP documents and sharing with the teams.
- Identifying trends and patterns of problems reported and suggesting product improvements.
- Identifying diagnostic opportunities and driving their implementation.
- Ability to learn new technologies quickly and function in a multi-dimensional / cross functional team environment.
- Experienced with multiple software development methodologies, with an emphasis and passion for Agile.
- Ability to multitask effectively and manage multiple priorities effectively.
- Prioritize tasks effectively to ensure timely delivery of the projects