Network Administrator - Information Technology

Your Impact:

Network administrator provides technical leadership and has overall responsibility for the operating health, maintenance, and timely recovery of the network, data systems, voice systems, and software applications for all locations at the Philadelphia Freedom Valley YMCA. Designs, implements, and maintains an environment that meets service level requirements and security standards for public and private network presence. Serves as senior technical lead for all hardware and software support. Participates in all IT projects, change management, and policy and procedure review and revision.  

What You'll Do:

• Ensures that servers and systems meet service level requirements for availability, performance, backup, and recovery. 
• Work with vendors and YMCA staff to implement projects and facilitate network infrastructure changes. 
• Responsible for design and documentation of network routing and communications standards, and maintenance of all devices attached to the IP network.
• Responsible for monitoring and managing information security risk through Intrusion Detection and Prevention, anti- virus, firewall, log review and analysis, anti-spam, and web filter system operation. 
• Maintains and reports system availability metrics for all production systems.
• Primary responsibility for design, accuracy, availability, and maintenance of Active Directory and user account security.
• Provides support for internal and external web presence.
• Serves as technical lead for hardware and software support
• Participates in setting policy and procedure for Data Center and essential IT operations. 
• Participates in setting desktop and server hardware and software standards
• Tests and deploys operating system, approved software, and software patches to servers and clients.
• Works with approved vendors and IT staff for 24 hour support for hardware and network 
• Coordinates all expenses with IT Director to minimize expenditures and operate within budgetary restrictions. 
• Coordinates license and support agreements with IT Director to ensure that YMCA uses only licensed software, is fully licensed, and has adequate vendor support.
• Serves as technical project consultant to departmental and branch leadership as requested. 
• Participates as Change Manager to control risk associated with hardware and software changes.
• Documents standards and issue resolution notes into Track-IT! work orders and knowledge base. 
• Provide training and consultation in the use of desktop software and facilitate the integration of data with the desktop.  Provide support to branch and personnel in the basic set up of PC hardware and the use of desktop software including Microsoft office, Excel, Word, Publisher and email, calendar and other related software.

What Qualifications You'll Need:

• Bachelor’s degree in Information Science or related field with a minimum of 5 years of experience in information technology or equivalent combination of education and experience. 
• Working knowledge of Office 365, Azure Active Directory, and Microsoft Exchange.
• Experience with Citrix, NetApp storage and VMWare preferred.
• Experience with Meraki networking, Cisco routing, WAAS, and Adaptive Security Appliance preferred.
• Strong knowledge of Windows 2102 and 2016 Server, Windows 10 operating systems.
• Strong knowledge of Microsoft SQL Server.
• Excellent PC and TCP/IP networking skills
• Excellent problem solving and communication skills with all level of personnel. 
• Ability to develop and maintain relationships with staff and vendors 
• Willingness to work as part of a team and to learn new skills in a dynamic environment.
• Ability to travel to branch locations in greater Philadelphia area. 
• Exhibit strong leadership skills; possess a passion for member service, building and maintaining a culture of member service excellence

OUR CULTURE

At the YMCA we value CARING, HONESTY, RESPECT, and RESPONSIBILITY in personal character and behavior and believe that they are essential to attaining our mission

OUR MISSION

To improve lives by connecting people to health, well-being, and to each other.