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Network Administrator

Greenfield Savings
Full-time
On-site
Greenfield, Massachusetts, United States

Full-time Regular
Onsite to start; hybrid possible

Summary:

Greenfield Savings Bank is seeking a full-time network administrator. This role will be responsible for the maintenance and support of the Bank’s wide area and local area networks (WAN/LAN), systems, applications, and security. This includes firewall configuration and maintenance, storage area networks, cloud management platforms, vulnerability management, physical and related monitoring and management tools. 

Primary Responsibilities:

  • Responsible for maintenance, configuration, and operation of network infrastructure, such as routers, switches, and firewalls, prioritizing security and performance
  • Ensure proper configuration and patching of network related devices and systems, adhering to the Bank’s standards 
  • Oversee and execute the implementation and management of network systems including IPS/IDS, Wi-Fi, anti-virus, anti-malware, anti-spam, and other systems for maximum network security
  • Troubleshoot networking hardware and software, document issues and resolutions utilizing ticketing system and knowledgebase
  • Participate in the department’s data protection, disaster recovery, and business continuity planning and test activities
  • Responsible for creation of documentation for procedures, change control documentation, plans for projects or new implementations, and end user training
  • Tier 2 support for Helpdesk staff; responsible for fixing software and hardware configuration issues for users on-demand or from inspection of systems
  • Participate in establishing and enforcing policies and procedures related to LAN, WAN, security, and acceptable use of the Bank’s computer and information assets
  • Participate in vendor selection, technology evaluations, and design decisions
  • Travel to branch locations and participation in an on-call rotation for after-hour break/fix support may be required
  • Other duties, as needed

Requirements:

  • Bachelor’s degree in an IT-related field, or 3-5 years of equivalent experience
  • Thorough understanding of networking protocols, LAN and WAN networking
  • 2+ years of Microsoft Windows, M365, and Azure experience
  • 2+ years of Meraki, Sophos, and/or Ubiquiti experience
  • Experience with application virtualization, Virtual Desktop Infrastructure (VDI), and VMWare
  • Experience with vulnerability management tools (e.g., Tenable, Defender)
  • Ability to independently problem-solve and collaborate and work within a team
  • Excellent troubleshooting and analytical skills with a proven ability to keep current on IT security trends
  • Ability to lift 30lbs

Desirable Skills:

  • Industry certifications in networking and security related fields (e.g., CCNA, CCNP)
  • Prior experience working in a financial institution
  • Experience implementing and supporting Banking applications and systems
  • Experience with scripting and automation tools (e.g., PowerShell)

Greenfield Savings Bank is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity and/or expression, national origin, disability status, protected veteran status, age, marital status, or any other protected class.