Sonsoft logo

ITIL V3 , ITSM Suite Cloud Computing Infrastructure (USC,GC)

Sonsoft
Full-time
On-site
Cincinnati, Ohio, United States

Company Description

Sonsoft , Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. Sonsoft Inc. is growing at a steady pace specializing in the fields of Software Development, Software Consultancy and Information Technology Enabled Services.

Job Description

Minimum of 4+ years overall experience in implementing ITIL, Enterprise Service Management, Asset and Configuration Management

At least 3 years of experience with ServiceNow or BMC Remedy or other ITSM tools as an advanced user

Knowledge of the ITIL v3 service life cycle and ITSM best practices

Practical experience with agile methodologies/tools, ITIL process implementation, Driving/working part of CSI projects

Knowledge of technology metrics, scorecard implementation, and project management best practices

ITIL v3 Intermediate certificate or/and administration certificate on any ITSM tools like ServiceNow, Remedy

Knowledge of COBIT, ISO 2000, or CMMI

Analytical and Communication skills

Planning and Co-ordination skills

Experience with project management

Experience and desire to work in a management consulting environment that requires regular travel

Qualifications

Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education

At least 4-year experience in Information Technology.

Additional Information

** U.S. Citizens and those who are authorized to work independently in the United States are encouraged to apply. We are unable to sponsor at this time.

This is a Full-Time / Permanent job opportunity.

• ••

Only US Citizen, Green Card Holder can apply.

.

** All your information will be kept confidential according to EEO guidelines.