The Control Systems Programmer reports into the EMEA Field Engineering Lead and provides control systems programming, graphical user interfaces, and the required supporting documentation. The role is responsible for all programming functionality aspects of an assigned project, including but not limited to remote and on-site support, testing, debugging as well as the creation of Touch Panel Plans.
Duties/ Responsibilities for The Control Systems Programmer:
This position regularly works in a team of individuals with varying degrees of expertise and influences internal and external customers to achieve a mutually desirable outcome. This position will trouble shoot issues, make recommendations to internal parties and customers in regard to concerns or issues, and ensure resolution of any problems working closely in conjunction with assigned team. This position must regularly communicate answers to complex questions and respond to detailed inquiries about technical issues and how to resolve these issues. This position handles and is expected to protect all internal and external confidential information and must utilize discretion and judgment based on company policies and procedures.
· Interface with Project Team and customer to develop and document a control system package based on client requirements and stated system functionality.
· Provide and document control system plan based on the project requirements and customer feedback.
· Work directly with clients, consultants and staff throughout the design development and delivery process with the support of the Supervisor.
· Develop control system package including, but not limited to Touch Panel Plan, system code, modules, graphics and operational capabilities narratives, etc.
· Be capable of working effectively and efficiently with support from project team, and also be able to support team members.
· Maintain complete and accurate project documentation and records.
· Communicate effectively with internal staff, client representatives and subcontractors.
· Be responsible for successfully completing assignments on time and within budget.
· Effectively coordinate and manage multiple control system projects.
· Conform to company technical standards and practices.
· Follow Yorktel procedures for archival of project documentation.
· Offer technical support and guidance throughout the duration of the project for other team members, including those in Fabrication, Field Engineering or Commissioning Engineering.
· Develop new technical skills as well as share knowledge with the rest of the Programming team.
Required Skills/Abilities The Control Systems Programmer:
· High levels of Professionalism and Integrity
· High ability to work with peers.
· Exceptional customer service skills
· Exceptional written, verbal and interpersonal skills.
· Excellent problem-solving skills
· Maintain a professional attitude and appearance at all times.
· Extensive use of business computer systems including Microsoft Office applications such as MS Word, Excel, Outlook and MS Project.
Education and Experience:
· Proficient in the use of computers and MS Suite (Outlook, Project, Excel and Word)
· Knowledge of video and audio-conferencing service standards
· Demonstrated or potential proficiency in the use of AutoCAD or Visio, or similar proficiency in the use of other diagrammatic software tools Knowledge of audiovisual, videoconferencing and IT products and applications
· Willingness to pursue and attend additional training related to performance of job.
· Knowledge and understanding of Cisco and Poly Collaboration Endpoints and peripherals.
· InfoComm CTS certification with Advanced CTS-D certification
· Polycom PCVE certification
· Cisco Collaboration certification (e.g. CCNA Collaboration)
· Crestron Certified Programmer
· Extron Certified Programmer
· AMX certified programmer
· QSC certified DSP programmer
· Extron AV Associate