DescriptionUnleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world’s most innovative financial organizations.
Be a leader in solutioning, collaborate closely with the Sales teams to deliver tailor-made product solutions that meet clients’ needs. Leverage your problem-solving skills to thrive in a fast-paced environment and drive customer-centric strategies.
This role is for a Senior Product Associate specializing in Artificial Intelligence/Machine Learning within a product development team. The role involves leveraging expertise to impact the product portfolio, using user research and customer feedback to innovate and enhance existing products. The role requires close collaboration with cross-functional teams and plays a crucial role in shaping the future of the company's products.
Job responsibilities
- Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
- Considers and plans for upstream and downstream implications of new product features on the overall product experience
- Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
- Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
- Writes the requirements, epics, and user stories to support product development
- Develop and maintain a product roadmap for biometric authentication, ensuring alignment with overall company strategy; Owns the performance of an AI/ML-based biometrics application and is accountable for investing in enhancements to achieve business objectives
- Work with cross-functional teams to translate customer needs into interface requirements; Stay up-to-date with the latest advancements in biometric technology and incorporate them into product development
- Stay informed of industry regulations and compliance requirements related to biometric authentication; Research and analyze market trends and customer needs to identify opportunities for biometric-based authentication solutions
- Identify and manage risks associated with biometric solution development and deployment; Conduct user testing and gather feedback to continuously improve and enhance biometric solutions
- Identify and manage relationships with third parties and partners; Communicate updates and progress on biometric authentication projects to stakeholders and senior management
Required qualifications, capabilities, and skills
- 3+ years of experience or equivalent expertise in product management or a relevant domain area
- Proficient knowledge of the product development life cycle
- Experience in product life cycle activities including discovery and requirements definition
- Developing knowledge of data analytics and data literacy
- Deep understanding of AI technologies and their applications in business
- Proficient in measuring the performance and bias of AI/ML applications
- Strong knowledge of biometric modalities, biometrics-based user authentication, security and privacy of biometric data and challenges of the biometrics technology
- Extensive knowledge of the product development life cycle, technical design, and data analytics
- Proven ability to lead and influence the adoption of key product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
- Experience driving change within organizations and managing stakeholders across multiple functions
Preferred qualifications, capabilities, and skills
- Excellent verbal and written communication skills for internal and external coordination and stakeholder engagement
- Experience in support and/or implementation of the biometrics technology
- Knowledge of payment systems including payment terminals, authentication and authorization etc.
- Knowledge of identity proofing and remote identity verification use-cases