Network Administrator (Buckhannon)

***THIS POSITION IS NOT REMOTE***

Job Summary: A Network Administrator performs a wide variety of evaluation, maintenance, installation and training tasks to ensure the computer network performance meets organization and user satisfaction. A Network Administrator also provides direction, information, and recommendations regarding network configurations and installations. Travel between CCWV’s locations is required.

Responsibilities and Essential Duties:

• Configure and install various network devices and services (e.g. routers, switches, firewalls, WAPs, VPN, QoS)


• Perform network maintenance and system upgrades including service packs, patches, hot fixes and security configurations.


• Monitor performance and ensure system availability and reliability


• Monitors system for resource utilization, trending, and capacity planning


• Provide Level 2-3 support and troubleshooting to resolve issues


• Work within established configuration and change management policies to ensure awareness, approval and success of changes made to the network infrastructure.


• Select and implement security tools, policies, and procedures in conjunction with the organization’s risk assessment team.


• Managing assigned projects and program components to deliver services in accordance with established objectives.


• Responding to inquiries from staff, executives, service providers, site personnel and outside vendors and etc. to provide technical assistance and support.


• Serve in part of on-call rotation


• Supervising the administration of systems and servers related network to ensure availability of services to authorized users.


• Confer with staff, users, and management to establish requirements for new systems or modifications.


• Refer major hardware or software problems or defective products to vendors or technicians for service.


• Supervise and coordinate workers engaged in problem-solving, monitoring, and installing data communication equipment and software.


• Other duties as assigned

Teamwork:   

• Assist in the orientation/training of new Team Members.


• Consistently work in a positive and cooperative manner with fellow Team Members.


• Assist other Team Members in the performance of their assignments.


• Seek out opportunities to help rather than waiting to be asked.


• Consider the impact of your actions on Team Members throughout the Organization.


• Take direction and initiate actions (cross/additional training) that will allow the assumption of cross-functional duties to ensure seamless operations.


• Demonstrate flexibility to perform duties wherever volume deems it necessary within the organization.

Problem Solving:

• Demonstrate sound judgment by taking appropriate actions regarding questionable findings or concerns.


• Investigate and follow through on unusual orders or requests for service or information.

• Follow proper reporting procedures for actual or potential accidents and/or incidents so follow-up and/or prevention can occur.


• Record/report the need for service maintenance or repair of equipment and remove any faulty equipment from service.


• Consistently evaluate work and determine if further steps are needed to meet departmental expectations.


• Take initiative to do or redo inadequate or incomplete work, even if it is not yours.


• Ensure compliance with regulatory standards.

Productivity/ Efficiency:

• Consistently demonstrate ability to respond to changing situations in a flexible manner in order to meet current needs, such as reprioritizing work as necessary.


• Minimize non-productive time and fill slow periods with activities that will enable you to prepare to meet the future needs of the system (education, organizing, housekeeping, and assisting others).


• Organize job functions and work area to be able to effectively complete varied assignments within established time frames.


• Consistently demonstrate ability to take the initiative to make decisions/choices without direct supervision.

Great Benefits

• Paid Time Off (PTO)


• Paid Holidays


• Extended Sick Pay (ESP)


• Medical Health Insurance and Prescription Coverage


• Basic Life Insurance for Employee and Family


• Short-Term Disability


• Long-Term Disability


• 401(k) Voluntary Contribution Plan


• Health Reimbursement Account


• Employee Elected Voluntary Coverage for Employee and Family


• Life Insurance, Dental, Vision, Flexible Spending Account, Dependent Spending Account


• Discounted undergraduate & graduate rates at West Virginia Wesleyan College for employee and family

Qualifications/Requirements:

• Excellent verbal and written communications skills. Possess exceptional interpersonal communication skills.


• Able to work collectively with the administrative team


• Solid understanding of the OSI or TCP/IP model


• Deep understanding of networking protocols (e.g. IPSEC, HSRP, BGP, OSPF, 802.11, QoS, SSH, SSL, Proxies)


• Able to work with minimum supervision


• Will be required to travel to other CCWV work locations


• Technical, analytical and interpersonal skills required


• Deep understanding of Velo Edge routers and SD-WAN.


• Ability to communicate in an understandable, polite and friendly manner, both written and verbal


• Strong organizational skills and ability to multi-task in a multi-site environment


• Must hold a valid driver’s license with no restrictions and possess reliable transportation

Education/Training/Experience:

Education

• Bachelor’s Degree in computer science, information technology, engineering or a computer-related field.  Equivalent experience may be substituted for the degree requirement.

Training

• CCNA or higher preferred.


• Network + and Security + preferred.

Experience

• Hands-on experience with monitoring, network diagnostic and network analytics tools.


• Proven hands-on network engineering experience

2+ years’ experience in networking positions