Inbound Account Manager

Inbound Account Manager, Scientific-Technical-Medical Journals (STMJ)

Do you enjoy building successful internal and external stakeholder relationships?

Do you have experience with advertising process management and execution?

About the Team

Elsevier's Scientific-Technical-Medical Journals are the standard-bearer for the academic publishing industry, working with its members to advance trusted research worldwide. We are committed to ensuring that the great discoveries of our time are communicated with pinpoint accuracy, clarity, and integrity. We champion innovation across academic research, stimulating the development of new technologies and guidance on universal standards. 

About the Role

The Inbound Account Manager is responsible for engaging with agencies and intermediaries and Scientific-Technical-Medical journals (STMJ) to support and close specific opportunities that maximize advertising sales and exceed annual sales targets. The Account Executive role will also be responsible for ensuring all advertising processes are managed, and executed correctly, whilst consulting with STMJ publishers, compliance and our commercial agents and intermediary partners. 

Responsibilities

• Achieving advertising targets through incoming sales (inbound from individual enquiries, agencies and intermediaries.)
• Incorporating the display advertising in journals, supplements and other ad hoc publications as needed.
• Applying reactive opportunity driven engagement with customers, maximizing revenue and closing business.
• Liaising with Societies sales and publishing to ensure advertising opportunities are shared, executed, maximized and managed as proactively as possible.
• Supporting and generating ideas to generate new opportunities, more efficient customer liaison, and driving management and closing down of opportunities.
• Demonstrating sound knowledge of trends in media buying and promotional activities and regulations.
• Advertising Project Management and Planning, making appropriate use of all sales and marketing resources.
• Demonstrate the ability to perform and implement ongoing resource planning and flexibility to adapt to business needs.
• Liaising with the internal production departments and external vendors to determine both internal and client deadlines, along with coordinating the project specifications – including send dates and distribution lists.
• Managing product portfolio. Products including Display Ads, Local Editions, Sponsored Supplements, Sponsored Special Issues, Roundtables, Webinars, Clinical Solutions offerings, including patient education pieces and custom chapter/section/full book reprints, Clinics offerings, and Lancet Clinics.
• Ensuring products have pricing, compliance and operational guidelines and controls; documentation, oversight and implementation of sales and ad operations workflows; oversight of daily ad sale and publication and adjustments as needed; monitoring of ad sale types and schedules, ensuring billing completion; issue resolution.

Requirements

• Display excellent relationship management skills and be results driven.
• Be an imaginative partner to advertisers, combining creativity and initiative with business sense.
• Have exceptional interpersonal skills, able to liaise well externally and internally.
• Possess a deep sense of honesty, collegiality and reliability.
• Display deep awareness and ability of requirement to create and maintain media kits.
• Able to maintain and report on inbound advertising workflows, outstandingly.

Work in a way that works for you
 

We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.
 

• Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive

Working for you
 

We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
 

• Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits
• Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan
• Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs
• Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity
• Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits
• Health Savings, Health Care, Dependent Care and Commuter Spending Accounts
• Up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice

About the Business
 

A global leader in information and analytics, we help researchers and healthcare professionals' advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world’s grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world.
 

Salary Range
 

To be added when data can be disclosed.

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The salary range provided in this posting is the base salary range for NYC:$105,200.00 - $175,400.00

Elsevier is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: https://forms.office.com/r/eVgFxjLmAK , or please contact 1-855-833-5120.

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