Enterprise Artificial Intelligence Platform Product Manager (User / Developer Experience) – Senior Lead Data Product Management

About this role:

Wells Fargo is seeking an AI Platform Product Manager – User / Developer Experience for the Enterprise Artificial Intelligence & Machine Learning (AI/ML) Platform Team within the Data Management & Insight organization. 

Revolutionize how Wells Fargo leverages AI by leading the development significant product capabilities on our strategic Enterprise AI/ML platform, empowering data scientists, engineers, and business users to build and deploy cutting-edge AI solutions. This role will focus on creating a seamless and intuitive experience for internal users of the platform, accelerating the development and deployment of Generative and Predictive models across the company, both on-prem and on public cloud.

The AI Platform Product Manager will directly manage the delivery of one or more cross-functional teams of engineers and data scientists and will be responsible for delivering value through CXP improvement, operational efficiency, revenue generation, and / or risk reduction.

The ideal candidate will have a blend of strong human-centered design mindset, business analytical skills, deep technology expertise, and be transformational leader in delivering value to our business and customers. The successful candidate will be responsible for crafting the User Experience design and product strategy, guiding the product development teams, and ensuring the alignment of product features with strategic business goals. This role requires a deep understanding of AI and Cloud technologies, coupled with the ability to work effectively across teams to launch innovative and user-centric products.

In this role, you will lead:

• Product Vision and Strategy - Define and champion the product vision, strategy, and roadmap for the AI platform's internal user experience
• Customer-centric Design - Deeply understand the needs of data scientists, ML engineers, and application developers, translating those needs into user-centric platform capabilities.
• Product Roadmap and Planning - Create and maintain a detailed product roadmap that outlines key milestones, deliverables, and timelines. Prioritize features and enhancements based on stakeholder input, business impact, and strategic importance.
• Stakeholder Management - Collaborate with internal stakeholders (e.g., business units, data scientists, engineers) to understand their needs and translate them into platform requirements. Ensure continuous engagement and alignment with stakeholders throughout the product lifecycle.
• Cross-functional Leadership and Delivery - Lead cross-functional teams, including data scientists, engineers, and designers, to develop and deliver the AI platform. Foster a collaborative and inclusive team environment to ensure the successful execution of the product vision.
• Performance Monitoring - Monitor the performance of deployed AI models and platform components, using metrics and user feedback to drive continuous improvement. Optimize platform performance and ensure it meets the needs of various AI use cases while maintaining scalability and reliability.

Required Qualifications:  

• 7+ years of data product or data management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 3+ years of new product development experience
• 3+ years of experience in Customer Journey Mapping and Product Modeling
• 3+ years of leadership experience including coaching, training, and mentoring

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Desired Qualifications:

• A Master's degree or higher in operations research, applied statistics, economics, computer science, electrical engineering or a related discipline
• 3+ years of experience with design, implementation and governance experience with Artificial Intelligence, Natural Language Processing or Machine Learning architecture
• 3+ years of configuration experience with Cloud service providers such as Amazon Web Services (AWS), Google Cloud Platform (GCP) or MS Azure
• 3 + years of experience creating and implementing strategic plans and roadmaps at the executive level for enterprise-wide business initiatives
• Ability to influence and build relationships with LOB stakeholders, technology CIO leadership, external service providers, and architecture teams
• Strong communication skills and ability to articulate complex material to a diverse audience
• Strong negotiation and leadership abilities

Required location(s) listed below.

• Charlotte, NC - Three Wells Fargo Center & Brigham Building
• Addison, TX, Spectrum Center
• Minneapolis, MN 550 Wells Fargo
• San Francisco, CA, 333 Market
• Concord, CA, 1655 Grant

Relocation assistance is not available for this position and salary will vary based on work location, experience and qualifications of the job.

San Francisco, CA and Concord CA pay range: $144,000.00 - $300,000.00 Annual

 

Pay Range
 

Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.

$144,400.00 - $300,000.00

Posting End Date:

31 Oct 2024

*Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

 

Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.