Cloud Computing Engineer for the Office of HPD TECH

About the Agency:

The New York City Department of Housing Preservation Development (HPD) promotes quality and affordability in the city's housing, and diversity and strength in the city’s neighborhoods because every New Yorker deserves a safe, affordable place to live in a neighborhood they love.

- We maintain building and resident safety and health.
- We create opportunities for New Yorkers through housing affordability.
- We engage New Yorkers to build and sustain neighborhood strength and diversity.

HPD is entrusted with fulfilling these objectives through the goals and strategies of “Housing Our Neighbors: A Blueprint for Housing and Homelessness,” Mayor Adams’ comprehensive housing framework. To support this important work, the administration has committed $5 billion in new capital funding, bringing the 10-year planned investment in housing to $22 billion the largest in the city’s history. This investment, coupled with a commitment to reduce administrative and regulatory barriers, is a multi-pronged strategy to tackle New York City’s complex housing crisis, by addressing homelessness and housing instability, promoting economic stability and mobility, increasing homeownership opportunities, improving health and safety, and increasing opportunities for equitable growth. ________________________________________

Your Team:

Housing Preservation & Development Technology (HPD Tech) is the IT division within HPD. The Office of HPD Tech leads the agency’s effort to transform HPD through technology by promoting productivity and eliminating manual processing, shrinking costs, and increasing the pace of work. HPD Tech works to improve effectiveness of business processes using core applications for flawless execution. HPD Tech empowers decision makers with access to quality (complete and accurate) information to anticipate and pro-actively react to building, neighborhood and market conditions.

The Office of HPDTech is composed of 7 units: CIO (Chief Information Office), CTO (Chief Technology Office), CPO (Chief Product Office), Budget, Enterprise Architecture, Planning & Compliance, and Information Security.

Your Impact:
As the Cloud Computing Engineer reporting to the Chief Technology Officer, you will positively impact the organization cloud computing environment.

Your Role:
This position will be responsible for the setup, the management and administration of Azure Cloud Services.

Your Responsibilities:

This position encompasses professional and responsible highly technical consultative responsibilities unique to the design and engineering of complex cloud computing and networks. Under the administrative direction of an agency IT manager, with broad latitude of independent action or decision, is responsible for the development of comprehensive cloud-based infrastructure solutions. Engineer and operate mission critical infrastructure and be responsible for the access and protection of sensitive data, systems, and networks. Design and engineer services of New York City’s Microsoft Azure tenant domain network. Lead a team or participate in a team in planning, designing, implementing, and maintaining cloud-based solutions that includes the management of IT facilities, network, security, telecommunications, servers, storage and virtualization components.

This candidate must possess an Azure Administrator Associate Certification (or equivalent) as well as the following:

General Skills:
- Analyzes, designs, implements, documents and monitors infrastructure to maximize performance and capacity. - ensures security and availability of data.
- Plans, initiates, and implements new infrastructure or design changes.
- Plans, initiates and implements new solutions for cloud infrastructure, including network and system design and engineering.
- Plans define and maintain standards and guidelines for efficiency, security, reuse, interoperability, availability, consistency, and integration.
- Define optimal performance level for infrastructure components and ensure that the level is met.
- Monitors industry development; liaises with vendors, as necessary.
- Ensures compliance with agency standards.
- Assists with application development regarding new technologies and system requirements.
- Identifies probable system problems or design flaws and escalates issues to upper management before serious performance impact.
- Define, manage and monitor data retention, replication, data protection, and disaster recovery strategies, to ensure proper recoverability.
- Serves as subject matter expert on topics related to networks, servers, storage and virtualization; provides training.
- Manages inventory of IT hardware and software assets. Liaises with relevant stakeholders to ensure availability of infrastructure solutions.
- Maintains disaster recovery configurations for infrastructure, perform periodic disaster recovery tests and maintain disaster recovery documentation and procedures in support of infrastructure.
- Works closely with various IT teams to resolve infrastructure issues.
- Ensure that all changes to the infrastructure adhere to established Change Management policies and procedures.
- Manages network or infrastructure engineering for cloud solutions.
- Prepares system configurations and management/support documentation.
- Assists in the development and review of technical specifications for the procurement of relevant IT systems and services, including the evaluation of vendor submissions solicited via bids, requests for information and proposals.
- May oversee multiple projects and supervise employees.
Required Technical Skills:
- Azure Kubernetes Service (AKS)
- Azure container registry (ACR)
- Azure networking (VNET, subnet, security groups)
- Azure storage (Azure Disks, Azure Files)
- Azure security (Azure Active Directory, RBAC)
- Azure CLI and PowerShell
- Containerization (Docker, containers)
- Kubernetes fundamentals (architecture, components, networking)
- Kubernetes architecture and components (Deployments)
- Kubernetes APIs and CLI
- Networking (Services, Firewalls, Load Balancing)
- Storage
- Security (Network Policies)
- Monitoring and Logging
- Linux/Unix operating systems
- Scripting languages (Python)
- Familiarity with Infrastructure-as-Service
- Redis configuration and optimization
- Database administration (data modeling, caching strategies) (optional)

Required Operational Skills:
- Scaling and upgrading Kubernetes nodes
- Managing Kubernetes networking and security
- Troubleshooting Kubernetes issues (pod, deployment, service)
- Implementing high availability and redundancy
- Managing Azure resources (VMs, storage, networking)
- Integrating Kubernetes with Azure services (Azure Storage, Azure Functions)
- Managing Kubernetes configurations (yaml, json)
- Cluster provisioning and management
- Application deployment and scaling
- Resource management (CPU, memory, storage)
- Troubleshooting and debugging
- Backup and disaster recovery (optional)
- Upgrade and patch management
- Performance optimization
- Cost management and resource utilization
- Redis data structures and commands
- Redis clustering and replication
- Redis persistence and backup strategies
- Redis performance optimization
- Redis security (authentication, authorization)

Required Soft Skills:
- Collaboration and teamwork
- Communication and documentation
- Problem-solving and analytical thinking
- Adaptability and flexibility
- Time management and prioritization
- Continuous learning and professional development


Preferred Additional Skills\Certs (a plus):
- Cloud provider knowledge (AWS, GCP, Azure)
- Programming languages (C#, Java, Python, Node.js)
- Machine learning and artificial intelligence
- Certified Kubernetes Administrator (CKA)
- Certified Kubernetes Application Developer (CKAD)
- Certified Kubernetes Security Specialist (CKSS)
- Microsoft Certified: Azure Kubernetes Service (AKS) Developer
- Microsoft Certified: Azure Solutions Architect Expert
- Redis Certified Developer
- Redis Certified Administrator

(1) A baccalaureate degree from an accredited college, including or supplemented by twenty-four (24) semester credits in computer science or a related computer field and two (2) years of satisfactory full-time software experience in designing, programming, debugging, maintaining, implementing, and enhancing computer software applications, systems programming, systems analysis and design, data communication software, or database design and programming, including one year in a project leader capacity or as a major contributor on a complex project; or
(2) A four-year high school diploma or its educational equivalent and six (6) years of full-time satisfactory software experience as described in “1" above, including one year in a project leader capacity or as a major contributor on a complex project; or
(3) A satisfactory combination of education and experience that is equivalent to (1) or (2) above. College education may be substituted for up to two years of the required experience in (2) above on the basis that sixty (60) semester credits from an accredited college is equated to one year of experience. A masters degree in computer science or a related computer field may be substituted for one year of the required experience in (1) or (2) above. However, all candidates must have a four year high school diploma or its educational equivalent, plus at least one (1) year of satisfactory full-time software experience in a project leader capacity or as a major contributor on a complex project.
NOTE: In order to have your experience accepted as Project Leader or Major Contributor experience, you must explain in detail how your experience qualifies you as a project leader or as a major contributor. Experience in computer operations, technical support, quality assurance (QA), hardware installation, help desk, or as an end user will not be accepted for meeting the minimum qualification
requirements.
Special Note
To be eligible for placement in Assignment Level IV, in addition to the Qualification Requirements stated above, individuals must have one year of satisfactory experience in a project leader capacity or as a major contributor on a complex project in data administration, database management systems, operating systems, data communications systems, capacity planning, and/or on-line applications programming.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.